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TEAM MEETING IDEA: Core Value’s Exercise
We are living in a time where team retention is elusive and showing up for an interview appears optional. The more people I talk to and articles I read about hiring, the more I realize that every industry is affected. No one is immune to the struggle of finding and...
read moreRedefining CRISIS
Currently, the world is in a state of economic stress, limited supplies of PPE for the healthcare industry and overall uncertainty due to a new virus that has affected our daily routines. In addition to that, Entire communities, industries, schools and small...
read moreDo You Struggle with the F-Word?
Made you look!! If you are like me, and others who get sucked into the information overload of the internet, you struggle with the F-Word… FOCUS. What did you think I was going to say?? You may have been involved in a project when this Blog came across your view and...
read moreAre You Tracking the 2 Most Important Metrics?
One of the most common questions I get from offices I work with is "How do I get more new patients?" My response is usually followed by 3 questions, "How many new patients do you have per month now? How many do you want? What are you doing to attract and retain new...
read moreIntentional Communication: Communication Habits to Avoid
Throughout the years I have said phrases or expressions without really processing the meaning behind the words. For example, how many times have I said, "I'm going to be the devils advocate for a second." If I think about what I am actually saying, why would I want...
read moreMeeting #5: Projection/Reflection Meeting and Why You Need One
As you listen to my webinars, speaking topics, training content and visit my website, you will hear and see a common thread weaved into my business. INTENTION.PURPOSE. RESULTS. It requires a proactive approach to understand the financial health of your practice with...
read moreUnderstanding Hygiene Capacity
Many times offices are going-with-the-flow and not considering how capacity is either hindering or improving practice growth. Hygiene capacity includes how many operatories are utilized, production days worked, hours scheduled for each hygienist, the physical space...
read moreWhat Does a Team Player Look Like?
When asked, most of us describe ourselves as a team player. In fact, I have always considered myself a team player. Over the past six years working with dental teams, I started to see a pattern. When given an assessment, every individual person gave...
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